Order Info

To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us toll free at 1-800-999-2109.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at rcardoza@farmfreshflowers.com, but why not just give us a call?

We answer our phones!
Please call us toll free at 1-800-999-2109. Customer care representatives are available from 8am to 8pm EST Monday through Friday.

By emailing us at rcardoza@farmfreshflowers.com or by clicking here, you can ask a question, make a suggestion, get any kind of help you need. Of course, we're always happy to hear from you by phone if you prefer speaking to someone directly. If you contact us via email, you will avoid the possibility of any hold times or playing phone tag, and you will be guaranteed a response within 24 hours. Often much, much sooner!

Guarantee/Returns
We pride ourselves in the high quality of our delivered flowers and we hope that you will be pleased with your order. Nevertheless, rest assured that you can return your flowers if you are not completely satisfied. We want you to be 100% happy with the flower bouquets for your special occaison or we refuse to accept your money!

Farm Fresh Flowers takes additional steps to protect the bouquets from inclement weather by packaging them in a bubble wrap insulation.

Farm Fresh Flowers cannot be responsible for actions caused by mother nature. For example shipments being delayed because of rain, snow, or ice storms and other natural disasters.

Buyer assumes the risk of sending flowers to recipients in freezing and inclement locations.

If you need to return something, please send an email to rcardoza@farmfreshflowers.com or call us at 1-800-999-2109 within 7 days of receiving your order for authorization on a return. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging.

Your satisfaction is not enough -- we insist that you be ecstatic with anything you order from Farm Fresh Flowers.

Methods of Payment
We accept Visa, MasterCard, American Express and Discover.

Delivery Time
Orders placed before 2PM PST ship on the same day your order was placed. Orders placed after that are shipped the following morning.

Shipping
Farm Fresh Flowers uses Fed-Ex shipping within the United States. If you desire more rapid delivery, we can guarantee that your flowers will be delivered by noon on the day of delivery for ultimate freshness in most cases and to most destinations. There is additional cost to guarantee shipment by noon or for Saturday delivery and we would be happy to discuss that with you.

At this time, we cannot ship outside the U.S.

Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of California (8.5%).

Rush Orders
In the event you would like to request a rush order on any of the items at Farm Fresh Flowers, please call us during normal business hours at 1-800-999-2109 or send us an email. We will do whatever we can to accommodate you.

Thank you for visiting Farm Fresh Flowers!!