Farm Fresh Flowers Privacy Policy

Your privacy is very important to us. We at Farm Fresh Flowers want to make your experience on our website as enjoyable and rewarding as possible, and we want you to use our website with complete confidence.

We have created this Privacy Policy to demonstrate our firm commitment to your privacy and security. This Privacy Policy describes how Farm Fresh Flowers collects information from all end users of Farm Fresh Flowers' internet services (the "Services"), those who access some of our Services but do not make a purchase ("Visitors") as well as those who make a purchase ("Customers"); what we do with the information we collect, and the choices Visitors and Customers have concerning the collection and use of such information. Farm Fresh Flowers requests that you read this Privacy Policy carefully.

Introduction

Farm Fresh Flowers collects information in different ways from Visitors and Customers who access the various parts of our Services. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Data Security

The information you provide - including credit card information - is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

Responses to Email Inquiries

When Visitors or Customers send email inquiries to Farm Fresh Flowers, the return email address is used to answer the email inquiry we receive. Farm Fresh Flowers does not use the return email address for any other purpose and does not share the return email address with any third party.

"Cookies" and how Farm Fresh Flowers Uses Them

A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Farm Fresh Flowers may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to improve our website. If you are a Customer, we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non-Farm Fresh Flowers web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.

Orders

To send you flowers we request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Special Cases

It is the policy of Farm Fresh Flowers not to use or share the personal information about Visitors or Customers in ways unrelated to the ones described above without also providing you an opportunity to prohibit such unrelated uses. However, Farm Fresh Flowers may disclose personal information about Visitors or Customers, if we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to operate the Services properly or to protect Farm Fresh Flowers and our Members.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Revisions to This Policy

Farm Fresh Flowers reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.

Where to Direct Questions About the Farm Fresh Flowers Privacy Policy

If you have any questions about, or feel that we are not abiding by this Privacy Policy please contact us immediately via phone or email as follows:

Farm Fresh Flowers
P.O. Box 2489
Carlsbad, CA 92018-2489
Phone: 1-800-999-2109
Email: info@farmfreshflowers.com

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